DID YOU KNOW...

How to Communicate More Effectively

Did you know that much of what goes wrong in business is attributable to faulty communication? Here are some suggestions on improving the likelihood that your message will be effectively understood and thus acted upon.

  • Plan what you want to say and then write it down. It is important to fully understand what you want to say before you can expect others to.
  • Consider getting feedback about your communication from unbiased individuals who will give you candid opinions.
  • Be concise and specific. Avoid ambiguous words and phrases that may mean different things to different people (e.g. usually, sometimes, a lot, rarely, etc.).
  • Try communicating creatively with stories, examples, pictures, props, etc. to help convey your message and increase retention.
  • Ask your audience to describe their understanding of your message. This will allow you to clarify and correct any misunderstandings.

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